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Frequently Asked Questions

What is CleanKIX Lab?

CleanKIX Lab is your go-to sneaker store in Bountiful, Utah, offering high end sneakers, clothing, and collectibles since 2021.

Our specialty? Keeping your shoes clean, so you can wear them confidently—that's the essence of CleanKIX. We're not merely a store; we're a sanctuary for those who savor the sensation of stepping into a clean pair of kicks.

What are your shipping times?

All online orders are shipped within 1-2 business days.

Do you sell used shoes?

The majority of the shoes that we sell are brand new. We have a small collection of slightly used shoes that we thoroughly clean and sanitize before selling.

How can I sell shoes to CleanKIX Lab?

The best way to get in contact with our buyer is through Instagram. You can send a message to @cleankixlab on Instagram or send us an email: cleankixlab@gmail.com

Shoe Cleaning FAQ

Do you only clean sneakers?

Nope! While the majority of the shoes we clean are high-end or athletic sneakers, we cater to all types. Whether you have dress shoes or boots that need cleaning and shining, bring them in! If your everyday pair looks a bit dull, we've got you covered. Even your Crocs or slides—we'll take care of the dirt, grime, and minor scuffs.

What materials do you clean?

Our expert shoe cleaning service covers all types of traditional shoe materials like canvas, rubber, leather, plastics, and more. We also clean shoes with delicate materials like suede, nubuck, or velvet.

Detailed care is taken when cleaning more delicate materials which may have increased service times and fees.

How long does it take to get shoes cleaned?

To ensure that we can complete all shoe cleaning orders, our standard service time is 3 business days. However, if we have a slower day, the turnaround times may be faster. We will contact you when your order is completed!

How often should I get my shoes cleaned?

Here's a guideline: clean your frequently worn shoes every month. If you have one go-to pair, clean it monthly. For two pairs in rotation, clean them every two months, three pairs, three months, and so on.

If your shoes pick up extra dirt from an outing, bring them in ASAP. We'll tackle the stains before they become stubborn.